Home Fragrance Shopping Experience

 

Partners
Innovation managers, brand marketing, internal retail team, industrial design
My Role
Workshop participant and designer
Impact
The work was featured in a WGSN trend report and won a PR Platinum award for demonstrating innovative storytelling, creativity, and measurable results: exceeding its social and media impressions target by 400%.






Problem Statement
Millennials need a more modernized home fragrance shopping experience because they value experiences over things and retail sales are down.

Solution
An instagrammable NYC pop-up to build awareness of Newell Brands’ home fragrance portfolio, drive trial, and engage new consumers. 





PROCESS


Empathy
We went on a trend trek throughout NYC to observe and document retail experiences and themes.





Ideation
Using the 5E framework (Entice, Enter, Engage, Exit, Extend) we ideated multiple ways to drive trial & modernize the home fragrance shopping experience.






Launched Experience
Surrealist-inspired graphics & interactive installations feature signature fragrances and show a candle’s power to transform and transport through scent.
︎︎︎ View the Branding of Candle Power





Influence
  • Exceeded social & media impressions by 400%
  • Won PR Platinum Award
  • The most successful aspects were incorporated in another test store in MA
  • Invited back to the table to reimagine the mass retail store experience







Mark